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Healthcare

Configurable PHI protection for clinical and ops teams

94%

of healthcare organizations reported at least one AI-related data concern in 2025

Source: American Medical Association AI Survey, 2025

The Problem

Healthcare employees use ChatGPT to draft patient communications, summarize clinical notes, and research treatments. Without guardrails, PHI — names, DOBs, diagnoses — ends up in AI training data.

How Pretzel Helps

Pretzel's Healthcare starter template detects SSNs and common PHI keywords (patient name, date of birth, medical record, diagnosis) out of the box. Extend it to any PHI category with custom keyword, pattern, or entropy rules — or describe what to catch in plain English to the Pretzel Console AI assistant, which proposes ready-to-approve rules for you to review.

  • Starter template: SSN detection + PHI keywords, active in minutes
  • Extend to any PHI category with custom keyword, pattern, or entropy rules
  • AI assistant turns a plain-English request into a ready-to-approve rule
  • Rules scoped to your team or org-wide